I am currently employed by the Bentley College Design and Usability Center as a Usability Consultant conducting usability and accessability research for government and commercial clients. To contact me, please email: chris@createwww.com
Dynamic human factors, usability and Internet design professional. Project manager, grantwriter, client management. Experienced in lab- and field-based evaluations, research design, usability testing, interface and interaction design, classroom training, CSS/XHTML coding, graphics creation, feature and technical writing. Special emphasis on accessibility and the inclusion of persons with disabilities into product usability studies. President of the Usability Professionals' Association Boston Chapter, co-leader of Boston's World Usability Day at the Museum of Science and UPA Boston's annual "Mini-UPA" conference.
Direct and lead lab- and field-based studies focused on product usability with an emphasis on eCommerce processes and conducting product accessibility evaluations with persons who have disabilities. Responsible for ensuring the quality of research design, federal grant submissions, corporate proposals and project deliverables. Management of project staff. Conduct theoretical and applied research on usability and user interface design, particularly of WWW and Internet services and products, specializing in user-centered Internet application development, including design, evaluation, prototyping, and implementation.
Direct and lead lab- and field-based studies focused on product usability with an emphasis on eCommerce processes and conducting product accessibility evaluations with persons who have disabilities. Responsible for ensuring the quality of research design, federal grant submissions, corporate proposals and project deliverables. Management of project staff. Conduct theoretical and applied research on usability and user interface design, particularly of WWW and Internet services and products, specializing in user-centered Internet application development, including design, evaluation, prototyping, and implementation.
Member of the HMS Internet Technologies Group, responsible for conceptualizing and implementing Websites for HMS and affiliated hospital departments, researching, evaluating and implementing emerging technologies, and designing and and providing specialized classroom training on Web-related standards, software, and practices. In addition, planning and implementing usability tests throughout product design process.
Freelance contributor of researched topical pieces for the purpose of entertaining and educating Zooba.com subscribers.
One of two staff members planning and running a national membership organization, the National Network of Violence Prevention Practitioners. Responsible for WWW development and maintenance, business plan development assistance, membership recruitment, feature writing, publications solicitation. Researched, co-authored and edited newsletters, fact sheets, annual reports and grant proposals. Managed data tracking, survey evaluations, production coordination, shipping issues. Designed and marketed national ads published in Youth Today, the American Academy of Pediatrics newspaper, AAP, and others.
President Usability Professionals' Association Boston Chapter (2006-Present)
Secretary Usability Professionals' Association Boston Chapter (2003-2006)
Advisory Board Member: Boston Information Architecture
Member: Usability Professionals Association
XML, XHTML, CSS, Flash, Director, Photoshop, Fireworks, DreamWeaver, BBEdit, HomeSite, Freehand, FileMaker Pro, Painter, PageMaker, JavaScript, some Perl, some Java, Macintosh OS, Windows ‘95/98/2000/XP/Vista, Unix.
Tufts University, Human-Computer Interaction Certificate Program, currently enrolled
Davidson College, Davidson, NC, Bachelor of Arts in English Literature, May 1994
